A little while ago, I received a text message from “Management Team” at Toronto phone number 437-240-6722 telling me a restriction had been placed on my TD Visa card. The sender quoted a Visa card number that, while it had the correct prefix for TD cards, had no other relation to my actual card number. The message stated my card was “immediately blocked, because of “Security Limitation. Then followed some nonsensical, but intended to sound official, numbers. Finally, the text read “Please text ‘Y’ to initialize removal of holds.”
Right, sure, anything you say. First of all, this is not the first text I’ve received of this kind. Some of them come from banks I don’t even deal with, so I am aware these are just looking for information. I’ve never texted “Y” back, but I presume that if I did, I’d be asked all kinds of questions to “confirm my account” when really all they want is my information. So, what did I do? I did what any reasonable person would, or should, do – I called Visa and reported the attempted phishing to them. I know the state of my account, so wasn’t fooled by the message.
If you receive a text message like this, or anything similar, don’t just blindly answer “Y”, check it out. You could save yourself and your credit rating a whole lot of financial hurt. I also suggest you keep tabs on your Visa card (or any other credit card) balance. That way you won’t get fooled.